Sumo Deals Delivery Tracking
📄 Processing Stage
Order Received Successfully , Our Sumo Deals & Administration Team will Begin the Packing and Shipment Process, Providing you with a Delivery Tracking Number Via Email within a 12 to 24 hours
📄 Information Received
The Carrier Received a Request from the Shipper and is about to pick up the Shipment
🚚 In Transit
Carrier accepted or picked up shipment from the shipper. Shipment is on the way
🚪 Out for Delivery
Carrier is about to deliver the shipment, or it is ready for pickup
❌ Failed Attempt
Carrier attempted to deliver but failed, it usually leaves a notice and will try to deliver again
The shipment was delivered successfully
Custom held, undelivered, returned shipment to the sender or any other shipping exceptions
Covid 19 / Omicron Delivery Delays ?
The estimated delivery time frames are:
For customers in VIC, approximately 3 – 5 working days;
For customers in NSW, SA, ACT, approximately 4 – 8 working days;
For customers in QLD, NT, WA and TAS, approximately 7 – 10 working days.
Due to the Covid-19 pandemic, there is an update on the courier estimated delivery time as below:
For customers in VIC, approximately 8 – 13 working days;
For customers in NSW, SA, ACT, approximately 10 – 15 working days;
For customers in QLD, NT, WA and TAS, approximately 12 – 19 working days.
Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse (usually 1 -2 working days after receipt of cleared payment).
Our delivery partners and ourselves cannot guarantee a delivery on any specific dates or times as this is not something under our control.
Due to ongoing COVID restrictions placed in different states and natural disasters from time to time, delivery time frames can be affected. Your patience in such circumstances would be highly appreciated.